Product Care
Every piece of timber has its own distinctive natural features
Timber is a natural material which means that every piece is unique because every piece of timber has its own distinctive features.
Many of our products have ten to twenty year guarantees, but there are natural processes at work outdoors which may change their appearance.
Changes in temperature and humidity will cause expansion and contraction, so give your garden structures and outdoor furniture time to adjust.
Some splits or cracks are part of the maturing process and will not affect strength or durability.
Knots embedded in the wood are natural and you may notice variations in colour, but once exposed to the sun, colour will even out.
Most of our products are pressure-treated which is a process to maximise their life. When new however, this may cause ‘green-spotting’ but this will fade over time.
The ageing process creates a lovely silvery colour, but if you wish to retain the original colour, you can wash down the surfaces with a wood-cleaning product and treat with a wood stain or paint containing preservative.
Splits and knots are normal
Wood is a natural, organic product and some cracks and splits are normal as your product acclimatises. They are not detrimental to the strength of longevity of the product. Likewise a few knots are normal and just tell the story of the tree which made them.
Guarantees
Most of our products have guarantees againest mould, but there are natural processes at work outdoors which may change their appearance. Temperature and humidity will cause expansion and contraction, so give your garden structures and outdoor furniture time to adjust.
Pressure treatment
This is a process to maximise product life and appearance retention, but when new it may cause ‘green-spotting’ as salt leaves the wood. This is in no way detrimental and will fade away over time.
Simple product care
The ageing process creates a lovely silvery colour, but if you wish to retain the original colour, you can wash down the surfaces with a wood-cleaning product, and treat with a wood stain or paint containing preservative.